Question: Q: App Store not letting me download free games or even let me update apps I already have! Ok, so I tried purchasing a item in a game I have (not knowing how much I have in my bank account). App Store denied it so I'm like ok whatever I don't care. Well now whenever I try to download free apps or eve. Windows 10 Store Doesn't Let Me Download Anything Everything seems fine at the moment, except when I open the store, and try to download an app, I go to the page and it gives me this constant 'loading sign'.

  • Make sure you’re playing a digital version of the game. You won’t be able to use Xbox Play Anywhere with a game disk. You can purchase the digital version from Microsoft Store on your Xbox One, Windows 10 device, xbox.com, or microsoft.com. You can also purchase a code from a retailer and redeem it on your console or device.

    Note You can continue to earn achievements and take game progress with you between consoles when you connect online. For more info, go to Xbox One cloud game saves FAQ.

  • Make sure the game you’re playing is compatible with cross-platform play by visiting the game’s product detail page. For more troubleshooting tips, go to Cross play on Windows 10 and Xbox One.
  • Make sure it’s not a problem with your cable modem or Internet service provider (ISP). See if any other games or apps are working. If they’re not, try restarting your router. Go to Fix network connection issues in Windows 10 for additional network troubleshooting info.
  • Make sure that your Windows 10 device meets the game’s hardware system requirements by going to How to find out if a game will work on your Windows 10 device and following the steps there.

If these solutions did not resolve your issue, continue with the following troubleshooting solutions.

I’m having a problem playing with a friend on a different platform

If you’re having problems playing with a friend who’s using a different platform, follow these steps:

  1. Make sure you’re not streaming from another device. You can stream to only one device at a time.
  2. Make sure not to download or watch content on your console or device while playing online, as this will affect your performance. This applies to any other devices that share your network.
  3. Ask your friend to follow the same troubleshooting steps (including the tips in the “Things to know” section, above) to see if the issue is on their end.

I can’t continue a game last saved on another platform

If you’re having problems continuing a game that you saved on a different platform, follow these steps:

  1. Make sure you’re using the same Microsoft account for both platforms when you sign in.
  2. Sign back in to the game on the platform where it was last saved (the game should pick up where you left off).
  3. Resave the game on this platform, and then try to open the game on the other platform.

Note For additional game save troubleshooting, visit Xbox One cloud game saves FAQ.

I can see downloadable content on one platform, but not on the other

If you can see downloadable content on one platform, but not on the other, follow these steps:

  1. Make sure you’re signed in to the same Microsoft account on both devices.
  2. Check your order history at https://account.microsoft.com/billing/orders to see if the purchase completed successfully.

I’m having gameplay issues with an Xbox Play Anywhere game

If you’re having gameplay issues with an Xbox Play Anywhere game, follow these steps:

  1. Sign in with another Microsoft account and see if you experience the same problem.
  2. Try updating drivers in your Windows 10 device, such as video card, audio, and networking drivers. To do this, go to How to get software and driver updates for Windows 10 and follow the steps there.
  3. Make sure your Windows 10 operating system is up to date by running Windows Update. To do this, go to Settings >Update & security >Check for updates.
  4. Restart your device.

If you’re still having problems, visit the game community for discussions, known issues, and to ask questions with other players of the game.

I can see achievements on one platform but not on the other

If you can see your achievements on one platform but not on the other, follow these steps:

  1. Make sure you’re connected online.
  2. Make sure you’re signed in with your Microsoft account while playing the game.

If you’re still having problems with achievements, visit Problems with Xbox One achievements and challenges for more info.

I pre-ordered my game on one platform but don’t see it available on the other

If you can see a pre-ordered game on one platform but not the other, follow these steps:

  1. Make sure you’re signed in to the same Microsoft account on both devices.
  2. Check your order history at https://account.microsoft.com/billing/orders to see if the purchase completed successfully.

I can download my game on one platform but not on the other

If you can download your game on one platform but not on the other, follow these steps:

  1. Check whether there’s enough free disk space. To do this:
    1. Go to Settings >System >Storage.
    2. The used disk space for each drive on your device will be displayed. Make sure you have enough available space on your hard drive.

    Note For more info about how to check storage on your Windows 10 device, see Find out how much storage your PC has.

  2. Restart your device.

I’m having trouble redeeming an Xbox Play Anywhere game code

Windows Store Not Letting Me Download Games

If you’re having problems redeeming a game code, visit How to redeem an Xbox prepaid code for steps on how to redeem a code, and what to do if you run into any problems.

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Perhaps you want to reinstall Windows Store app to fix its issues or perhaps you want to reinstall all apps that ship with Windows 10. Or maybe, you have accidentally uninstalled the Store app or any other app and now want to restore the same, but not sure how to do that.

You may have observed, that unlike third-party apps, built-in apps can’t be removed via Settings app. We need to either use the native PowerShell to remove default apps from Windows 10 or use a third-party tool to uninstall native apps.

If for some reason, you want to reinstall Store, Mail or any other preinstalled app, you can do so by executing a simple command in PowerShell. The command is really helpful if you have accidentally uninstalled Store or any other app and now want to restore the same.

This guide is also helpful to fix issues associated with preinstalled apps in Windows 10.

Here is how to reinstall Store and other apps on Windows 10.

Method 1 of 4

Reinstall the Store app via Settings

This method can be performed in Windows 10 1803 and above versions only.

Step 1: Navigate to Settings app > Apps > Apps & features.

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Step 2: Locate Microsoft Store entry and click on it to reveal Advanced options link. Click Advanced options link.

Step 3: In the Reset section, click the Reset button. As you can see in the screenshot, the description clearly says that resetting the app will reinstall the app. Click the Reset button when you see the confirmation dialog to complete the reinstall.

Method 2 of 4

Reinstall preinstalled apps via PowerShell

Step 1: Open PowerShell with admin rights. To do so, type Windows PowerShell in the search box to see PowerShell in results, right-click on PowerShell, and then click Run as administrator option.

Step 2: In the PowerShell prompt, type the following command and press Enter key.

Get-Appxpackage –Allusers

Step 3: Scroll down and locate the entry of the Store app and copy the package name. If you want to reinstall any other app, locate its entry and copy its PackageFullName.

Tip: After selecting the PackageFullName, use Ctrl + C to copy. You won’t be able to right-click and copy.

Step 4: Finally, execute the following command:

Add-AppxPackage -register “C:Program FilesWindowsApps<PackageFullName>” –DisableDevelopmentMode

In the above command, replace PackageFullName with the package name of the Windows Store or any other app that you copied in Step 3 and replace “C” with the drive letter of the driver where Windows 10 is installed. Good luck!

Method 3 of 4

Reinstalling all apps via PowerShell

Note that the following command reinstalls not just the Store app but also all default apps that ship with Windows 10. So when you reinstall all apps, you might lose data stored in apps and you might need to configure these apps again.

NOTE: Although the command reinstalls most of the native apps, the command might fail to reinstall some apps like Cortana and Edge.

Step 1: Open Windows PowerShell with admin rights. The easiest way to launch PowerShell as administrator is to type PowerShell in the search box and then simultaneously press Ctrl + Shift + Enter keys.

Or, type PowerShell in the search box, right-click on the PowerShell entry in the result and then click Run as administrator.

Step 2: Close running apps, if any.

Step 3: In the PowerShell, copy and paste the following command and then press Enter to execute it.

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

This may take some time and you might see some errors. Simply ignore all errors and wait for command to complete its job.

Step 4: Once done, open the Start menu and search for the app that you wanted to reinstall. It should be there.

And if you’re having issues with apps installed from the Store, please use the official Troubleshooter to fix Store apps issues.

Method 4 of 4

The last resort: Create a new user account

Windows Store Not Letting Me Download Game

Windows Store Not Letting Me Download Game Download

In some cases, the above methods may fail to reinstall or restore one or more preinstalled apps. If those methods fail and you can’t live without your favorite app, like Store, the definite way to get back the app in shape or restore it is to create a new user account. Yes, a new user account will have all apps including the Store app.

To create a new user account, open Accounts section of Settings app, click Family and other users, click Add someone else to this PC, and then follow simple on-screen instructions to create a new user account. Once the new account is ready, you can then move existing data from your old account to the new one.

Windows Store Not Letting Me Download Game Youtube

Good luck!

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